Our web site tripod-stand.com.com is continuously being kept up-to-date. Within our company, an IT department which is only concerned with our web site is in charge. The product descriptions and all the content are up-to-date.
How do you ship the products?
You can take the orders that you have made to our company from our store or we can ship them via any courier you choose. In case of orders that you have made by phone, the cargo will be sent as based on counter payment meaning that you will pay the cargo fee to the courier company after you have taken delivery of the product in which case the courier company and our company will not be charged for payment and the whole responsibility will be assumed by your part.
Do you design products?
Yes, if you do not have a design, our design team may work for you. You will be charged for it, you can get in touch with our customer representatives for more information.
How can I submit the visuals and designs?
You can email your visuals and designs or you can upload them in the file sharing sites on the net and then can send us the link.
Which format should I choose for the design of the files?
You should send your design in 100 dpi/inch CMYK and TIF, PDF, JPG at minimum. For the best printing quality, you should pay heed to the fact that the pictures that you will use in your design are in high resolution.
Ürünleri ne kadar sürede teslim alabilirim?
Our products are being prepared within 4 work days at maximum.
Are the products continuously in stock?
Most of our products are in stock; but the products which are out of stock will get produced within the same day in our production line.
Can I get information on your printing quality?
The printing machines that we use are HP5500ps , HP10000s , Mutoh Eko-Solvent; our stands are being printed onto Adhesive Paper using HP5500ps; all the products that are in use by us are environment friendly.
During what hours do you work?
TRiPOd® Stand renders service between 09:00 and 18:00 at week days. It is open until 15:00 on Saturdays and is closed on Sundays.
What are the measurements that I should use for the printing designs for your products?
You can get the design measurement info for the products that you find appealing by way of uploading “the design template” file to your computer according to the product specifications.